PPC Basics: Common Mistakes Hospitality Providers Should Avoid

Pay-per-click (PPC) advertising has become a vital element in the marketing strategies of many hospitality providers, offering targeted visibility and potential for increased bookings. Yet, not all businesses tap into its full potential, often making avoidable mistakes. You, as a hospitality provider, know how competitive the market can be. Every click matters. You might be doing a great job with PPC, but a few errors could be hampering your efforts. That’s where identifying common mistakes and proactively addressing them helps.

Not too long ago, reports showed how many people in hospitality were still meandering through their PPC campaigns. These mistakes are not rare, so don’t worry if you are making them too. The good news is you can rectify them. If you’re invested in Hospitality Providers PPC, you would likely have realised that even the smallest oversight can cost big. To make the most of your advertising spend, steering clear of prevalent PPC errors specific to your industry is essential.

Ignoring Audience Targeting

In hospitality, knowing your audience is everything. You might think you know your desired demographic, but without precise targeting, your PPC campaigns can become a black hole for your budget. Are you focusing on business travellers, families, or luxury seekers? Each group requires a unique approach. Investing time in refining your audience segments ensures your ads land in front of eyes that matter.

Neglecting Keyword Research

Keywords are the backbone of your PPC. Many in the hospitality industry target broad terms like ‘hotel stay’ when they should focus on specifics like ‘luxury spa hotel bath’ or ‘budget hotel near convention centre’. Tools for keyword research have expanded, and by the end of 2023, Google Ads provided even more precise analytics. Have you updated your keyword strategy accordingly? Checking on high-performing, relevant keywords regularly can optimise your spending and target potential guests more effectively.

Overlooking Negative Keywords

Negative keywords are often overlooked but can save you from paying for irrelevant clicks. If you run a high-end boutique hotel, you’d probably steer clear from terms like ‘cheap’ or ‘budget’. Regularly update your list of negative keywords to refine your targeting further. By doing so, you ensure that your ads aren’t shown to people who are unlikely to be your guests.

Setting and Forgetting Ad Copy

Ad fatigue is a real thing. If your campaigns are showing stale ad copies, you’re likely losing engagement. Rotating your ad copy keeps it fresh and relevant. Write from your potential guest’s perspective. What specific services do they need? Always A/B test different copies to see which resonates more. Look back at performances from earlier in the year; maybe a tweak in words drastically improved your click-through rates.

Ignoring Ad Extensions

Ad extensions provide additional avenues to draw interest. They offer more space to highlight what makes your service unique. Using sitelinks to direct guests to amenities or offers they care about can improve click-through rates. Make sure you’re leveraging extensions like location or call buttons. They’re built to make it easier for users to choose your service over competitors.

Poorly Adjusted Budget Allocation

How’s your budget holding up? Are you spending wisely throughout the peak seasons? Budget planning in PPC is about knowing when and where to invest. During summer or festival seasons, hospitality businesses should have adjusted their PPC budgets to capture rising demand. By reviewing past performances, detect patterns, and allocate your budget where it counts. Remember, sometimes less is more when you’re targeting a niche audience.

Neglecting Mobile Optimisation

Your future guests are probably on their smartphones right now, researching their next stay. Ignoring mobile optimisation means you could be missing out on vital clicks. In late 2023, mobile searches eclipsed desktop for hospitality bookings. Is your PPC campaign designed for mobile ease? Ensure your landing pages are rapidly loading and user-friendly, so users don’t just bounce off your site.

The Wrap-Up

Getting PPC right in the hospitality sector is about precision and continual improvement. The more you know about your audience and your campaign’s analytics, the better your results. Addressing these common errors not only optimises ad spend, but it better positions your business to fill those rooms. If you’re still feeling stuck or need extra guidance, consider reaching out for PPC management for Hospitality Providers. Let’s help you get the most out of your PPC strategies.

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