In today’s digital age, travellers rely heavily on the internet to plan their journeys and book accommodations. As a result, a prominent online presence is crucial for hotels looking to attract guests. Google Search Engine Results Pages (SERPs) play a pivotal role in connecting potential guests with suitable accommodations. To stand out in this competitive landscape, hotel websites must not only rank well but also optimise for Google’s SERP features tailored to the hospitality industry. In this article, we will explore the key Google SERP features that affect hotel websites and outline SEO strategies to ensure your hotel gets featured on them.

Understanding Google SERP Features for Hotels

Google’s SERP features have evolved to provide users with a richer and more informative search experience. For hotel websites, several SERP features are particularly relevant:

  • Local Pack:
    • The Local Pack appears when users search for accommodations in a specific location. It typically displays a map with hotel listings, along with key information like ratings and contact details. To appear in the Local Pack, focus on local SEO strategies such as optimising your Google My Business listing and garnering positive reviews.
  • Knowledge Graph:
    • The Knowledge Graph provides users with a snapshot of essential information about your hotel, such as location, contact details, and user ratings. Ensure that your website and online profiles have accurate and up-to-date information to be featured in the Knowledge Graph.
  • Review Snippets:
    • Review snippets display star ratings and brief excerpts from user reviews. Encourage satisfied guests to leave positive reviews on platforms like Google, TripAdvisor, and Yelp to improve your chances of being featured in this section.
  • Featured Snippets:
    • Featured snippets aim to provide quick answers to user queries. For hotels, this could include frequently asked questions about amenities, rates, or nearby attractions. Create content that directly answers these questions to increase the likelihood of appearing in featured snippets.
  • Hotel Ads:
    • Hotel Ads are paid advertisements that appear prominently at the top of the SERPs when users search for accommodations. Consider investing in Google Ads and optimise your campaigns to ensure your hotel is visible to users actively looking for lodging.
  • Images and Videos:
    • Users often seek visual content when choosing a hotel. Optimise your website with high-quality images and videos showcasing your rooms, amenities, and location. Utilise alt text and relevant keywords to improve your chances of appearing in image and video search results.

Strategies to Get Your Hotel on Google SERP Features

Now that we’ve identified the key SERP features for hotel websites, let’s discuss strategies to ensure your hotel gets featured:

  • Optimise Google My Business:
    • Claim and optimise your Google My Business listing with accurate information, high-quality images, and timely updates. Encourage guests to leave reviews and respond to them promptly.
  • Local SEO:
    • Focus on local SEO by using location-based keywords on your website and obtaining backlinks from local directories and tourism websites. Consistency in NAP (Name, Address, Phone number) information is crucial.
  • Online Reputation Management:
    • Monitor and manage your online reputation by addressing negative reviews professionally and proactively seeking positive feedback from satisfied guests.
  • Content Creation:
    • Create informative and engaging content on your website, including blog posts about local attractions, travel tips, and hotel updates. This can improve your chances of appearing in featured snippets and organic search results.
  • Structured Data Markup:
    • Implement structured data markup (Schema.org) on your website to provide context to search engines. This can help Google understand your hotel’s offerings and display relevant information in search results.
  • Paid Advertising:
    • Consider running targeted Google Ads campaigns to increase your visibility in paid search results and Hotel Ads. Set a budget, optimise ad copy, and use compelling visuals to attract potential guests.
  • Image and Video Optimisation:
    • Ensure your website’s images and videos are properly optimised with descriptive file names, alt text, and captions. This improves your chances of appearing in image and video search results.

In conclusion, Google’s SERP features have become a crucial battleground for hotels looking to attract guests online. By understanding these features and implementing the strategies outlined above, you can improve your hotel’s visibility, drive more bookings, and ultimately provide a better online experience for potential guests. In an era where the internet shapes travel decisions, staying ahead on Google SERPs is essential for hotel SEO success.

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