Getting To Grips With Web Design: Durham Businesses

As the tourism industry in Durham continues to flourish, businesses like yours are on the lookout for ways to stand out. Getting more out of your current website traffic is very cost-effective. Where should you begin, given the range of tools available? You’ve come to the right place. This post is here to help tourism companies make the most of what they have – with a particular focus on those based in Durham.

Using conversion rate optimisation (CRO) tools can really make a difference. These tools help you to understand visitor behaviour and improve the user experience on your website. It’s a bit like being a detective, solving the mystery of what your visitors really want. If you feel your website isn’t converting as well as it could – perhaps visitors aren’t booking accommodation or tours as you’d like – it’s time to act. We, at Wired Media, have gathered some useful insights for you. Be sure to check our Web Design services for tailored solutions.

Google Analytics – The Foundation

Let’s start with Google Analytics. It’s the go-to tool for many. In Durham, it’s been used by countless tourism businesses. Past feedback shows that it helps understand who your visitors are, where they’re coming from, and what they’re doing on your site. If you haven’t already, dive deep into the Behaviour Flow. This report shows how users navigate around your site. Knowing their journey helps you identify pages that need improvement.

Hotjar – Visualising the Visitor Journey

Ever wondered what your website visitors are doing? Hotjar lets you see this in action. Used extensively around Durham before, it combines heatmaps, visitor recordings, and survey tools. Heatmaps show you where people are clicking on your site. Visitor recordings enable you to watch sessions of real users, allowing insights into how they interact with your content. This tool empowers you to make evidence-based changes.

Unbounce for Seamless Testing

For those who are hands-on, Unbounce was a popular choice in Durham’s tourism sector last year. It’s excellent for creating and testing landing pages without needing tech skills. You can A/B test different elements – headlines, images, calls to action – to find what works best. Doing this ensures you’re always improving and optimising your site for better conversions.

Optimizely – Experiment with Ease

If split testing is on your mind, Optimizely has been a favourite tool among Durham businesses, especially in the past. Optimizely offers advanced personalisation, tailoring your site to segments of visitors. From simple A/B tests to more complex multivariate tests, it’s proved beneficial in driving decisions backed by actual user data.

Durham-Focused Content with Yoast SEO

While not strictly a CRO tool, Yoast SEO is indispensable for improving your website. It’s no secret that a good mix of content drives conversions. Taking its principles on board strengthens your site’s visibility on search engines, bringing in more qualified traffic. If your content speaks well to your target tourist audience, you increase the chances of conversions. Make sure your travel-related content in Durham knows no boundary.

  • Local Reviews: Integrate customer reviews and feedback prominently. It not only adds trust but also personalises your Durham-based offerings.
  • Real-Time Chat: Sometimes tourists just need a quick answer. Having a live chat on your site, especially during peak tourism periods, can facilitate this.

In Conclusion

Getting the best out of your website traffic is more important than ever. Investing in the right tools, understanding your audience’s behaviour, and making strategic changes can do wonders. Whether you’re a historical tour guide, a hotel, or a B&B in Durham, the right tools can make a difference. With the insights provided, you’re equipped to start optimising your site effectively. As always, if you find yourself needing expert help, Wired Media is ready to assist you with Website Design in Durham.

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Our team are ready to help take your website to the next level and grow your business online. Contact us today for a free discovery session and we will show you our approach and we can help you hit your growth targets this year.